Personal Care Services

Personal Care Services (PCS) provides personal care services to individuals residing in a:

  • Private living arrangement
  • Residential facility licensed by North Carolina as an adult care home
  • Combination home as defined in G.S. 131E-101(1a).G.S. 131E-101(1a)
  • Group home licensed under Chapter 122C of the General Statutes and under 10A NCAC 27G.5601 as a supervised living facility for two or more adults whose primary diagnosis is mental illness, a developmental disability or substance abuse dependency


These services benefit individuals who require assistance with activities of daily living (ADLs), including:

  • Eating
  • Dressing
  • Bathing
  • Toileting
  • Mobility

To qualify for PCS, an individual must have a medical condition, disability or cognitive impairment, and demonstrates unmet needs for:

  • Three of the five ADLs with limited hands-on assistance
  • Two ADLs, one of which requires extensive assistance
  • Two ADLs, one of which requires assistance at the full dependence level

PCS program eligibility is determined by an independent assessment conducted by the Division of Medical Assistance (DMA) or its designee, and is provided according to an individualized service plan.

Fee Schedules

Clinical Coverage Policy 3L

PCS Provider Manual 

Reconsideration Request for Initial Authorization for PCS

PCS Stakeholder Group

Join the PCS Stakeholder Group, find meeting information or request a topic for discussion

Trainings and Webinars

PCS Fall Provider Trainings

Fall Provider Trainings - Recap

  • Missed the Fall Provider Training? - No need to worry. Join Liberty and DMA on November 15th, from 2:00-4:00pm for a live webinar presentation of the Fall Provider Training in order to get all of the valuable information you may have missed. Registration will be required prior to joining the webinar. Please visit the Liberty website at for more information and to find the link for the webinar. Please note that Patricia Meyer from the Office of Compliance/Program Integrity will not be presenting during the webinar. However, the slides from her presentation will be posted at a later date on DMA's website.

Assessing the Eating Needs of PCS Beneficiaries

Pettigrew v. Brajer

Office of Compliance and Program Integrity

Other Resources

Personal Care Services Forms

ACH PASRR Manual for facilities licensed under GS § 131D – 2.4. Transition to Community Living Initiative: Diversion Process

Liberty Healthcare Training Resources

Preadmission Screening and Annual Resident Review Verification (PASRR)

Webinar - Preadmission Screening and Resident Review (PASSR) - An Overview

Webinar - PCS Revised Payment Adjustment (NC Session Law 2013-306)

Webinar - SPA 13-009: NC Session Law 2013-306 presentation


Liberty Healthcare Corporation-NC

Medical Assistance Clinical Section
Phone: 919-855-4360